Our Work
Where employee feedback becomes
Unlike traditional survey platforms that stop at scores, we bring together listening, insight and action in one connected system. Combining AI-enabled technology, people science and expert support, we help you understand what your people think and feel, then turn that understanding into clear, confident decisions across every level of your organisation.
Our Platform with AI-Enabled Employee Listening
Employee Surveys
AI-Powered Insights
Action Planning
Real-Time Analytics
Manager Enablement
Benchmarking
Why People Experience Hub is Different from Traditional Survey Platforms
Unlike traditional survey platforms that stop at scores and reports, People Experience Hub helps you understand what feedback means and guides you on what to do next. We combine AI-enabled technology with people science expertise and hands-on support, ensuring every insight is grounded in human understanding. Our platform supports continuous listening across the full lifecycle, not just annual snapshots, giving you a real-time view of what matters most. This means you move from collecting feedback to creating meaningful change, with the clarity and confidence to act.
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Insight, not just scores: We connect feedback to what drives behaviour and performance.
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Action, not just reporting: Our platform guides managers through prioritised, practical next steps.
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Human expertise alongside technology: Combining people science, AI-enabled insight and expert support throughout.
How It Works: The Four-Step Journey
The platform guides you through four connected stages that turn feedback into meaningful change.
Listen across every channel and touchpoint. Understand what drives experience using people science and AI-enabled insight. Prioritise the actions that will have the greatest impact. Act with confidence using clear, practical guidance designed for every manager and leader.
Everything You Need to Turn Feedback Into Meaningful Change
AI that Supports Better Decisions
We use AI to help transform employee feedback into clear, practical insight. Combined with people science and expert support, it helps you focus on what matters most.
- Faster analysis of employee feedback
- Meaningful themes and insights
- Practical guidance for managers
- Human-led decision making
- Privacy-first approach
Accessibility as Standard
Everyone should have a voice. That's why our employee surveys and dashboards are designed to be accessible, inclusive and easy to use for every employee, including deskless workers.
- Dyslexia-friendly with OpenDyslexic font
- Colour-blind friendly charts and heatmaps
- Multi-language surveys and administration
- Built to WCAG A and AA accessibility standards
- Flexible access through QR codes and integrations
Insightful and User Friendly Analytics
The value of employee listening comes from what happens next. Our dashboards help you uncover meaningful insights, understand what matters most and take action across your organisation.
- User-friendly dashboards for HR and managers
- AI-enabled insight from employee comments
- Internal and external benchmarks
- Trend reporting and progress tracking
- PowerPoint and Excel exports
Information Security is key
Protecting your employee data is our highest priority. From enterprise-grade security to built-in anonymity controls, our platform is designed to keep your data safe, secure and compliant.
- ISO 27001 and Cyber Essentials certified
- Data encrypted at rest and in transit
- Multi-factor authentication (MFA) and single sign-on (SSO)
- Role-based access controls
- Built-in anonymity protection
- Secure data transfers via APIs and SFTP
Flexibility to Make it Yours
Every organisation is different. That's why our employee surveys can be tailored to reflect your brand, structure and listening goals, helping you collect the insights that matter most.
- Brand surveys with your logo and colours
- Ready-made templates, question banks and custom questions
- Multiple question and response types
- Dynamic surveys with routing and branching
- Customisable survey messaging and thank you pages
- Demographic reporting for deeper insights
Deep Benchmarking Capability
- Internal Benchmarking compares teams, departments, locations and demographic groups.
- Client Benchmarking benchmarks against other organisations using People Experience Hub.
- Sector Benchmarking goes further, providing extensive benchmarks across industries and sectors
Platform + Human Partnership + People Science
One Platform. Every Part of Employee Listening.
Essentials
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Pricing tailored to your organisation
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Pulse Surveys for continuous listening
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AI-powered insight and sentiment analysis
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Real-time analytics and reporting
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Manager action planning support
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Expert survey design guidance
Enterprise
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Tailored to your organisation's needs
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Full listening ecosystem with Pulse, Moments and Insight Benchmark
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Our unique People Science framework for predictive insights
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Advanced analytics and benchmarking
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Dedicated customer success partnership
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Strategic insight interpretation and action support
Frequently Asked Questions
Frequently asked questions about our employee listening platform, analytics, AI capabilities and how we help organisations turn feedback into action.
Can the platform support large, complex organisations?
Yes. Our platform supports organisations of all sizes, from smaller businesses running their first employee survey to large, multinational organisations with complex structures, multiple geographies, diverse workforces and sophisticated reporting requirements. Role-based access, hierarchical reporting and flexible survey administration help ensure the platform can scale alongside your organisation.
Can we customise surveys and reporting to our organisation?
Absolutely. Surveys, demographics, reporting structures, branding and communications can all be tailored to reflect your organisation's needs. Whether you're running a single engagement survey or a complex global listening programme, the platform can be configured to support your approach.
Can employee feedback be linked to business outcomes?
Yes. Where organisational data is available, employee feedback can be analysed alongside operational, people or performance metrics to help identify relationships between employee experience and key business outcomes. This can help organisations better understand the factors that influence engagement, wellbeing, retention, performance and other strategic priorities.
What benchmarking options are available?
We provide multiple benchmarking options to help organisations understand their results in context. This includes internal benchmarking across teams, departments and locations, external benchmarking against wider datasets, and sector-specific benchmarking where appropriate. This helps organisations understand not only how they're performing, but where the greatest opportunities for improvement exist.
How does AI help us understand employee feedback?
Our AI-enabled capabilities help organisations analyse large volumes of employee feedback quickly and effectively. This includes identifying themes, surfacing patterns and generating summary reports that help leaders focus on the insights that matter most.
Does the platform support AI-powered action planning?
Yes. In addition to helping organisations understand employee feedback, the platform can support action planning by generating recommendations, highlighting priority areas and helping managers translate insight into meaningful actions. The aim is to accelerate decision-making while keeping people firmly in control.
How are survey results reported?
Results are presented through intuitive dashboards that combine quantitative and qualitative insight. Leaders and managers can explore trends, demographics, benchmarks and open-text feedback, helping them understand not only what employees are saying, but why.
How do you protect employee confidentiality?
Employee trust is fundamental to effective listening. The platform includes reporting thresholds, role-based permissions and security controls designed to help protect anonymity and ensure feedback is presented responsibly.
Can managers access insights for their own teams?
Yes. Managers can be given access to reporting and dashboards relevant to their teams, enabling them to understand feedback, explore priorities and support local action planning while maintaining appropriate confidentiality controls.
Can the platform support continuous listening as well as annual surveys?
Absolutely. Many organisations combine annual surveys with pulse surveys, lifecycle surveys, wellbeing assessments, manager feedback and other listening activities. The platform is designed to support a continuous approach to employee listening rather than a single annual event.